Frequently Asked Questions

Archive 2024-2025

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Additional Resources

School Information

Account Information

Benefits

Benefit Information

Advantages of Membership

Enhanced Products

Optional Dental Plan

Offered in partnership with BCBSAL

Optional Vision Plan

Offered in partnership with VSP

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment

International (J Visa), International (F Students), and International Athletes

Domestic Students

Continuation Coverage

Opt-Out

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Fall: 07/18/2024 - 09/16/2024
Spring:
11/09/2024 - 03/08/2025
Summer:
05/01/2025 - 07/01/2025

The Summer waiver deadline ended 07/01/25. The online waiver system can no longer accept new waiver requests.

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Alabama
450 Riverchase Parkway East
Birmingham, AL  35244
1 (866) 346-4585
Customer Service

Dental

Blue Cross and Blue Shield of Alabama

VSP Vision

Blue Cross and Blue Shield of Alabama/ VSP

Telehealth Solution

AcademicLiveCare

24/7 In the Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

Auburn University at Montgomery